Luxshare Electronic Technology (Kunshan) Ltd. are as passionate about privacy as we are about giving you tools to help you protect what you care about most. We support industry standards for data protection designed to keep your personal information private and in your control.
This Privacy Policy describes how we collect, use, disclose, transfer, and otherwise process your Personal Information. It also tells you about your rights with respect to your Personal Information, and how you can reach us to update it or get answers to questions you may have about our privacy practices. While we think this document is both transparent and easy to understand, do not hesitate to contact us if you have questions (how to do that is outlined below.
1. Scope
This Privacy Policy covers the processing of Personal Information related to Momwilike's products and services ("Services"), including:
1. Momwilike hardware products (“Products”)
2. software that may be downloaded to your smartphone or tablet to access services ("Mobile APPs)
Additional information on our privacy practices may be provided in other documents such as offer descriptions, supplemental privacy statements, or notices provided prior to or at the time of data collection.
2. Personal Information We May Collect and the Sources We May Collect it From
We obtain personal information relating to you from various sources as described below. For the purpose of this Privacy Policy, "Personal Information" means any information that personally identifies you, such as your name, email address, location, image information, video information,Google account or Facebook ID,Installed Application, or other data that can be reasonably used to infer this information. Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the Service.
a. Personal Information We Collect Directly From You
. Registration. In order to use our Services, we may ask you to provide certain Personal Information when you create an account on Mobile Apps, register a Product, complete a survey, or sign up to be on our mailing list. We may ask you to submit the following types of Personal Information: first and last name, country, email address, product serial number, date of purchase, telephone number, mailing address, and proof of purchase. We may also collect additional personal information such as your interests or hobbies, your gender or age.
. Information you voluntarily share or post. We may collect Personal Information that you provide on Luxhome Mobile Apps, such as message boards, or on our social media accounts or pages, or your location. As another example, you can choose to share your Momwilike baby monitor access through an invitation link that you can send to friends.
. Videos. For our Momwilike Products, we collect, process, and store the videos that you capture with your Momwilike systems for various time periods depending on your subscription plans, configurations, and settings. This may include capturing and emailing to you portions of the videos as part of a notification or analyzing the data to identify motion or other events. We may process Personal Information from your Momwilike baby monitors so that we can send you alerts when something happens.
· Customer support. We may collect information through your communications with our customer care team or other communications that you may send us and their contents.
. Third party Personal Information. If you choose to provide us with a third party's Personal Information (such as name, email, and phone number), you must ensure that you have the third party's permission to do so. Examples include providing us with the names and images that you associate with account users, forwarding reference or marketing material to a friend, or sending job referrals.
3. How We May Use Your Personal Information
We may use your Personal Information for the following purposes:
a. Provide you with the Service and communicate with you. We will use your Personal Information to deliver our Services and to interact with you directly.
b. Maintain, improve and develop products and Services. We will use your Personal Information to ensure our Services are working as intended and to make improvements to our Services. We will also use the information we collect in existing Services to help us develop new ones or to customize Services for you.
c. Internal data analyses. We use Personal Information for internal analytics to understand how our Services are used.
d. Protect our company, prevent fraud and securing our Products. We may use your Personal
Information to protect our company, our customers.
e. Compliance with law and other standards. We may use your Personal Information as required by applicable laws and regulations or requested by any judicial process or governmental agency having or claiming jurisdiction over Luxshare Electronic Technology (Kunshan) Ltd. or its affiliates.
f. Other activities. We may process your Personal Information for other purposes for which we provide specific notice at the time of collection.
4. How We Share Your Personal Information
We may share Personal Information in the following ways or as otherwise disclosed to you at the
time of data collection:
a. Within the Momwilike family of companies worldwide. We may share the Personal Information we collect with our headquarters and affiliates.
b. With service providers. We also may share Personal Information with our service providers who perform services on our behalf based on our instructions and in compliance with appropriate confidentiality and security measures. Examples of services include: processing of orders and credit card transactions, sending marketing communications, sharing your email address to assist us with sales-related efforts or post-sales support, and providing customer support.
c. With friends you invite. You can decide to share your Momwilike baby monitor access by sending an invitation link to friends.
d. We may share information with any successor to all or part of our business. We may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, spin off of assets into a separate business, or similar transaction, or in the event of insolvency or bankruptcy. Should such an event occur, we will use reasonable efforts to direct the transferee to use Personal Information you have provided to us in a manner that is consistent with this Privacy Policy.
e. We may share information for legal reasons. We will share Personal Information with companies, organizations or individuals outside of Momwilike if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
. meet any applicable law, regulation, legal process or enforceable governmental request
. enforce applicable Terms of Use, including investigation of potential violations
. detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of Momwilike, our users or the public as required or permitted by law.
f. Others. If we otherwise notify you and you consent to the sharing.
5. Your Rights and Choices
You have certain rights regarding the Personal Information we maintain about you and certain choices about what Personal Information we collect from you, how we use it, and how we communicate with you.
a. You can choose not to install our applications . This choice may limit your ability to use our Services.
b. You can update or delete your account. Through your account settings, you can update some of your Personal Information or delete your account. However, if you delete your account, you may not be able to fully use the Service.
To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the "How to Contact Us" section below.
6. Data Transfers
Momwilike is a global business. We may transfer your Personal Information to recipients in countries other than your country. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your Personal Information to other countries, we will protect that information as described in this Privacy Policy or as disclosed to you at the time of data collection. By using our websites and solutions or providing any Personal Information, where applicable law permits, you agree to the transfers, processing, and storage of your Personal Information outside of your country of residence.
7. Our Legal Basis to Process Your Person Information
a.We need your Personal Information to provide you with Products and Services requested by you, or to respond to your inquiries.
b. We have a legal obligation to use or disclose your Personal Information, for example, if we are responding to a legal process or an enforceable governmental request.
c. We (or a third party) have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information for things like:
. Providing, maintaining, and improving our Services to meet the needs of our users
· Developing new products and features that are useful for our users
. Understanding how people use our Services to ensure and improve the performance of our Services
· Customizing our Services to provide you with a better user experience
. Delivering marketing information to inform existing customers about our Services
. Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our Services
. Protecting against harm to the rights, property or safety of Luxshare Electronic Technology (Kunshan) Ltd., our users, or the public as required or permitted by law
· Performing research that improves our services for our users and benefits the public
. Fulfilling obligations to our partners like developers and rights holders; and
. Enforcing legal claims, including investigation of potential violations of applicable Terms of Use. We comply with applicable legal requirements providing adequate safeguards for the transfer of Personal Information to countries other than the country where you are located. In particular, we use contractual protections for the transfer of Personal Information to third parties, such as the European Commission's Standard Contractual Clauses. You may contact us as specified below to obtain a copy of such document.
You have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.
In addition, if we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal Luxshare Electronic Technology (Kunshan) Ltd. is the entity responsible for the processing of your Personal Information, and you may exercise your rights to your Personal Information by emailing us at: Momwilike@163.com, or write to us at:
Luxshare Electronic Technology (Kunshan) Ltd.
18F, Tianyun Building #1
Wuzhong District, Suzhou City, Jiangsu Province, China
contacting us with contacts provided in clause 12 .
8. Children's Privacy
Our Products and Services are meant for adults. We do not knowingly allow children under 16 to
set up Momwilike or Momwilike accounts. If you believe that we may have collected Personal Information from someone under 16, please let us know using the methods described in the Contact Us section, and we will take appropriate measures to investigate and address the issue promptly.
9. How We Protect Your Personal Information
We intend to protect the Personal Information entrusted to us and treat it securely in accordance
with this Privacy Policy. We maintain administrative, technical and physical safeguards designed to
protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. While we use reasonable and appropriate security measures, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
Retention of Personal Information
We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it or when you request its deletion, unless we are allowed or required by law to keep the information for a longer period. We complete periodic reviews of our databases, and have established time limits for certain data deletion, taking into account the type of services provided in the context of the Products and Services, the length of our relationship with you, mandatory retention periods, and the statute of limitations.
10. Third Party Services
The Service may contain features or links to websites and services provided by third parties. If you
click on a link to a third party site, you will be taken to websites we do not control. Any information
you provide on third-party sites or services may be provided directly to the operators of such services and is subject to those operators' policies, if any, governing privacy and security, even if accessed through the Service. This policy does not apply to the privacy practices of that website.
Read the privacy policy of other websites carefully. We are not responsible for these third party sites or services to which links or access are provided through the Service.
11. Update to this policy
We may update this Privacy Policy from time to time. If we modify our Privacy Policy, we will post the revised version here, with an updated revision date. We recommend that you visit these pages
periodically to be aware of and review any such revisions. If we make material changes to our Privacy Policy, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on Mobile APP or sending you a notification.
12. How to Contact Us
If you have any questions, comments or complaints about this Privacy Policy and our privacy practices, or would like to update your privacy preferences, please contact us by
emailing us at: Momwilike@163.com, or write to us at:
Luxshare Electronic Technology (Kunshan) Ltd.
18F, Tianyun Building #1
Wuzhong District, Suzhou City, Jiangsu Province, China
China